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Symantec |
  
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Symantec |
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Type: |
Anti-Virus |
Product: |
Norton AntiVirus |
Publisher: |
Symantec |
URL: |
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Price: |
$50 - $70 |
Review: |
| • | Symantec has improved this product significantly over the last couple of years. |
| • | Ability to detect many Spyware threats on a system before they are installed. |
Removing Norton Products
While Norton is an excellent set of tools. It is sometimes necessary to remove it from a computer. Doing so can be very difficult.
How to uninstall Norton Antivirus 2003 or earlier by using the Rnav2003.exe removal utility
Situation:
This document describes how to remove Norton Antivirus 5.0/2000/2001/2002 or 2003 using the Rnav2003.exe utility after uninstalling through Add/Remove Programs fails.
Solution:
Before you begin:
| • | Only use Rnav2003.exe when you cannot uninstall Norton Antivirus 2003 or earlier through Windows Add/Remove Programs> (See the References section at the end of this document for information on using Add/Remove.) |
| • | Rnav2003.exe will not remove the stand-alone version of Norton Antivirus 2004 or Norton Antivirus installed as a part of Norton SystemWorks 2004 or Norton Internet Security 2004. Rnav2003.exe removes program files and registry entries that were installed by Norton AntiVirus 5.0/2000/2001/2002/2003 only. (If you have Norton AntiVirus 2004, Norton SystemWorks 2004 or Norton Internet Security 2004 and removing the program using Add/Remove Programs fails, then, go to the References field at the end of this article. In the section "Uninstalling Norton AntiVirus 2004 installed as a stand-alone product or as a part of Norton SystemWorks 2004 or Norton Internet Security 2004", read the document that applies to your operating system and your product for removal instructions.) |
| • | Read "How was Norton AntiVirus installed?" first before using the Rnav2003.exe removal utility. |
How was Norton AntiVirus installed?
| • | Norton AntiVirus Corporate Edition: Do not use Rnav2003.exe to uninstall Norton AntiVirus Corporate Edition. |
| • | Norton AntiVirus installed as part of Norton Internet Security: This utility removes Norton AntiVirus from Norton Internet Security. However, to completely remove Norton Internet Security you must use the Rnav2003.exe removal utility first and then also follow the steps in the document How to uninstall Norton Internet Security or Personal Firewall using the RnisUPG.exe removal utility to run the RnisUPG.exe removal utility. You must run both removal utilities to completely remove Norton Internet Security 2003 or earlier. |
| • | Norton AntiVirus installed as part of Norton SystemWorks: The Rnav2003.exe utility will not uninstall Norton AntiVirus cleanly if it was installed as a part of Norton SystemWorks. If Add/Remove programs fails to remove Norton SystemWorks, then you must manually uninstall Norton SystemWorks. To remove Norton SystemWorks, go to the References field at the end of this article. In the "Norton SystemWorks manual uninstallation documents" section, read the document that applies to your operating system and your version of Norton SystemWorks for removal instructions. |
| • | Norton AntiVirus was installed on Windows 98/Me or 2000 and the operating system was upgraded to Windows XP without first uninstalling Norton AntiVirus: To uninstall Norton AntiVirus in this case, the Rnav2003.exe utility must be run in compatibility mode. Read the document Running the Rnav2003.exe removal utility in compatibility mode after upgrading to Windows XP for detailed instructions. |
| • | If none of the above situations apply to you, then follow the directions below with no modification. |
Source: http://service1.symantec.com/SUPPORT/nav.nsf/docid/2001092114452606
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Page url:
http://www.tje.net/PCSupport/index.html?app_nortonantivirus.htm
Page content was last updated: 4/20/2009
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